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Vircella Safety & Crisis Protocol

Last Updated: January 23, 2026

1. AI Transparency Disclosure

Vircella is an artificial intelligence platform. All avatars and chat interactions are generated by code and do not represent a natural person. While our technology is designed to provide high-fidelity social interaction, Vircella does not have feelings, consciousness, or the capacity to understand real-world emergencies.

2. Crisis Detection & Response Protocol

In accordance with California SB 243, Vircella maintains a rigorous, evidence-based protocol to detect and respond to user expressions of suicidal ideation, self-harm, or imminent physical violence.

Our Detection Mechanism:

  • Real-Time Analysis: Every message sent by a user is analyzed by our "Sentinel" safety layer before an AI response is generated.
  • Evidence-Based Methods: We utilize a hybrid system of keyword pattern matching and semantic AI classification to identify indicators of distress or danger.

Our Intervention Protocol:

If our system detects a potential crisis, the following actions are triggered automatically:

  • Dialogue Suspension: The standard AI persona is bypassed to prevent inappropriate or harmful responses.
  • Immediate Referral: A clear and conspicuous notification is displayed to the user containing direct links to crisis service providers.
  • Resource Access: The user is provided with immediate access to the 988 Suicide & Crisis Lifeline and the Crisis Text Line (Text HOME to 741741).

Emergency Resources

If you or someone you know is in crisis, please contact: