Frequently asked questions

Privacy & Connection

The Sanctuary

What is Vircella?

Is my conversation private?

What are the Relationship Styles?

Is Vircella an adult content app?

Can I talk to Vircella with my voice?

Can I customize my companion's personality?

What makes Vircella different from other AI chatbots?

What are Memory Pins?

Can I delete or edit my Memory Pins?

Why are there limited avatar options?

What safety features does Vircella have?

Are there any content restrictions?

Is Vircella a replacement for therapy?

Is Vircella a real person?

Is Vircella safe for children?

Insight & Strategy

The Edge

How much does Vircella cost?

What is the difference between Reactive and Proactive Pattern Recognition?

What are Gentle Check-ins?

What are Weekly Insight Reports?

How does Vircella's Goal Tracking work?

What is the Life Map?

Can I use Vircella for language learning?

What languages does Vircella support?

Can I cancel my subscription anytime?

Is Vircella available on iOS and Android?

How do I contact support?